The Nara Visitor Center and Inn is located in the heart of Nara, just a 3-minute walk from Kofuku-ji Temple and Naramachi. The Todai-ji Temple and Deer Park are a 10-minute stroll away, while Nara Station on the Kintetsu Line is a 7-minute walk. JR Nara Station is 14-minutes away on foot.

All guest rooms feature air conditioning and heating, and are equipped with a fridge and flat-screen TV. Japanese samue nightwear are available to all staying guests. Some units come equipped with an private bathroom with a shower, while some Japanese-style rooms come with an en suite shower. Japanese-style rooms feature tatami (woven-straw) floors and Japanese futon bedding.

The property offers free WiFi access and a 24-hour front desk. Luggage storage is available. There is a public bath on site, where guests will find free toiletries and hairdryers. A coin launderette, a shared kitchen and free-use internet PCs are offered on site.

The on-site tourist information desk offers information in English, Chinese and Korean. Services offered at the desk include transport and meal tickets at a discount, currency exchange, bike hire at a charge, cultural activities at an additional charge, such as Japanese calligraphy lessons, and tour arrangements. Some cultural activities such as origami folding are offered free of charge.